When you sign up for a subscription with us, we’ll send you an account activation email. Set up a password using this email, and then you can login using your new credentials. To log in, visit our products page and click the ‘My Account’ button next to the My Cart button. Once you’re in your account, click on the ‘Manage Subscription’ button, listed underneath your name.
If the website is not recognizing your email, that means you have not created a password yet. If you cannot find your original account activation email, reach out to our team via our contact page and we’ll re-send you the instructions.